MIAMI – A South Florida dog owner says her home security camera captured the disturbing moment a delivery driver dropped a heavy box on her dog.
The woman did not want to be identified, but said she was disturbed by what she saw while looking at the footage.
The incident happened around noon Wednesday at his home in Miami-Dade County. She told WSVN she was watching her surveillance video when she saw a UPS driver throw her package over her fence, where it landed on her German Shepherd.
“He saw the dog was there, and he decided he was going to throw it anyway, which you could see in the video, he clearly saw what he was doing,” the owner said.
She said the heavy, half-open package contained a wheelchair.
“It’s heartbreaking. Like, you cringe,” she said. “He’s my dog, he’s my family. Like, that can’t happen.”
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She told WSVN that she wouldn’t have known what happened to her dog if she hadn’t remembered to check the security camera.
The owner said she checked her dog and the German Shepherd seemed fine.
“I would have appreciated him apologizing once he saw me go out, and that’s what I think upset me a bit more, that he didn’t even have the heart to say to me, ‘Hey, look, this fell on you’. Dog. I’m sorry, I’m sorry.'”
She said previous delivery drivers had left heavy packages outside the fence.
“If it’s something heavy that you’re having trouble picking up to throw it away, then just leave it there like they did, and we’ll pick it up,” she said.
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The owner contacted UPS to file a complaint. The company sent a statement to WSVN, saying in part, “UPS employees receive regular training on the company’s methods for delivering packages safely, and unprofessional behavior is not tolerated.” .
UPS also sent two employees to the woman’s house to apologize in person, she said, telling her they were taking the driver off the road.
“I really appreciate what they do on a daily basis, but again, common sense,” the dog owner said. “It’s literally just common sense and compassion for an animal, which he didn’t have.”
UPS told WSVN they are still investigating the incident.